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Who is a Virtual Assistant (VA)?
A Virtual Assistant (VA) is a remote professional who provides various services, such as administrative support, social media management, customer service, and more, to help businesses and individuals manage their tasks effectively.
How do I know which VA service is right for me?
During your free consultation, we’ll discuss your specific needs and recommend services tailored to your business goals and priorities.
How do I get started with Goldie Virtual Assistant?
Book a free consultation or fill out the form to request for service to discuss your needs.
Choose a service package that fits your goals.
Get matched with a dedicated VA who will start working on your tasks.
Can I change or upgrade my service plan?
Yes, you can adjust your plan at any time to align with your evolving needs. Contact us, and we’ll make the necessary updates.
What are your working hours?
Our VAs are flexible and can work according to your time zone or preferred schedule. Let us know your requirements during the consultation.
How do you track hours and tasks?
We use time-tracking tools like Clickup and Clockify to ensure transparency. You’ll receive regular updates and reports on completed tasks weekly or monthly.
How do you manage communication with clients?
We use tools like Clickup, email, WhatsApp and Zoom/Meet to maintain seamless communication. We can schedule regular check-ins with your assigned VA to stay updated.
What services does Goldie Virtual Assistant offer?
We offer a wide range of services, including:
Administrative tasks (email and calendar management),
Social media management and content creation,
Customer support
See our services page for more info.
How does hiring a VA benefit my business?
Hiring a VA helps you:
Save time by outsourcing repetitive or time-consuming tasks.
Reduce costs since you only pay for the services you need.
Increase productivity by focusing on strategic business growth activities.
Access specialized skills without needing to hire full-time staff.
Can I customize the services I need?
Absolutely! We offer flexible plans, and you can create a custom package to include only the services you require.
How do you ensure confidentiality and security?
We prioritize client confidentiality and use secure tools to handle your information. All VAs sign non-disclosure agreements (NDAs) to safeguard your data.
What if I’m not satisfied with the service?
Client satisfaction is our top priority. If you’re unhappy with any aspect of the service, we’ll work to resolve the issue promptly or assign a new VA to better meet your needs.
What’s the cost of hiring a VA at Goldie Virtual Assistant?
Our pricing varies depending on the services and plans you choose. We offer:
Hourly rates for flexibility.
Monthly packages for ongoing support.
Custom plans tailored to your needs.
Can I hire multiple VAs for different tasks?
Yes, we can assign multiple VAs to handle different areas of your business, such as social media, customer support, and project management.