In today’s fast-paced, online-first business world, Virtual Assistants (VAs) have become indispensable. But here’s the catch—not every VA is the right fit for your business.
With the rise of freelance marketplaces and remote hiring, it’s easier than ever to find a VA. But the challenge is finding the right one—someone who doesn’t just do what you ask but understands what your business needs before you even ask.
At Goldie VA, we’ve worked with countless business owners who were tired of unreliable help, vague communication, or wasted time on poor hires. That’s why we focus on sourcing and training only high-quality, strategic VAs who embody the following six traits.
Let’s dive in.
A good VA waits for instructions. A great VA? They anticipate them.
Proactive VAs are solution-focused. They recognize patterns, spot inefficiencies, and bring fresh ideas to the table. Whether it’s reminding you about a missed email, suggesting a better system for client follow-ups, or automating a tedious workflow—they’re always one step ahead.
“She flagged my messy inbox before I realized it was slowing me down. That’s the kind of support I didn’t know I needed.”
Communication is the foundation of every successful remote relationship. A high-performing VA:
With clear communication, you won’t have to micromanage. You’ll have confidence that your VA is moving things forward even when you’re offline.
At Goldie VA, communication training is part of our onboarding process—because clarity creates trust.
Your VA doesn’t need to be a tech wizard, but they should be comfortable navigating and learning digital tools quickly. The best VAs are familiar with:
Productivity tools (ClickUp, Asana, Trello)
Communication platforms (Slack, Zoom, Gmail)
Content creation tools (Canva, Notion, Google Docs)
Social media schedulers (Buffer, Later, Planoly)
CRM platforms (Dubsado, HoneyBook, HubSpot)
They don’t just use the tools—they often improve how you use them.
“My VA helped me organize my entire backend in Notion—it’s like she turned chaos into clarity.”
Have questions?
Feel free to use our 24/7 Chat our Customer Support Team are available to answer any questions you may have.
From managing your inbox to coordinating schedules and storing client assets, your VA should be your organized second brain.
Strong organizational skills ensure:
You don’t miss deadlines
Client information is stored properly
Your calendar is balanced and functional
Your projects are tracked with precision
At Goldie VA, our assistants are trained to build efficient systems that keep businesses running like clockwork.
Let’s be honest—you’re giving your VA access to your business backend, calendar, files, and sometimes even finances. That requires a deep level of trust.
Great VAs operate with:
Confidentiality
Professionalism
Honesty
They don’t cut corners or disappear mid-task. They treat your business as if it were their own, and they value your time, energy, and reputation.
That’s why every VA at Goldie signs a non-disclosure agreement and adheres to strict ethical guidelines.
A truly valuable VA doesn’t just think about today’s task list. They’re always thinking, how can I help my client grow?
With a growth mindset, your VA is:
Open to learning new tools and strategies
Willing to adapt to evolving roles and responsibilities
Invested in your long-term success
They don’t just want to “check the boxes”—they want to help you build a better, smarter business.
At Goldie VA, we believe that support is only as strong as the person behind it.
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