What Makes a Good Virtual Assistant? 6 Qualities to Look For
In today’s fast-paced, online-first business world, Virtual Assistants (VAs) have become indispensable. But here’s the catch—not every VA is the right fit for your business.
With the rise of freelance marketplaces and remote hiring, it’s easier than ever to find a VA. But the challenge is finding the right one—someone who doesn’t just do what you ask but understands what your business needs before you even ask.
At Goldie VA, we’ve worked with countless business owners who were tired of unreliable help, vague communication, or wasted time on poor hires. That’s why we focus on sourcing and training only high-quality, strategic VAs who embody the following six traits.
Let’s dive in.
1. Proactivity: They Act Before You Ask
A good VA waits for instructions. A great VA? They anticipate them.
Proactive VAs are solution-focused. They recognize patterns, spot inefficiencies, and bring fresh ideas to the table. Whether it’s reminding you about a missed email, suggesting a better system for client follow-ups, or automating a tedious workflow—they’re always one step ahead.
“She flagged my messy inbox before I realized it was slowing me down. That’s the kind of support I didn’t know I needed.”
2. Clear & Timely Communication: No More Guesswork
Communication is the foundation of every successful remote relationship. A high-performing VA:
- Provides regular updates
- Asks smart questions when needed
- Responds on time
- Never leaves you wondering, “Did they get that done?”
With clear communication, you won’t have to micromanage. You’ll have confidence that your VA is moving things forward even when you’re offline.
At Goldie VA, communication training is part of our onboarding process—because clarity creates trust.
3. Tech-Savvy: They Know the Tools That Run Your Business
Your VA doesn’t need to be a tech wizard, but they should be comfortable navigating and learning digital tools quickly. The best VAs are familiar with:
-
Productivity tools (ClickUp, Asana, Trello)
-
Communication platforms (Slack, Zoom, Gmail)
-
Content creation tools (Canva, Notion, Google Docs)
-
Social media schedulers (Buffer, Later, Planoly)
-
CRM platforms (Dubsado, HoneyBook, HubSpot)
They don’t just use the tools—they often improve how you use them.
“My VA helped me organize my entire backend in Notion—it’s like she turned chaos into clarity.”
Have questions?
Feel free to use our 24/7 Chat our Customer Support Team are available to answer any questions you may have.
4. Organizational Superpowers: Because Details Matter
From managing your inbox to coordinating schedules and storing client assets, your VA should be your organized second brain.
Strong organizational skills ensure:
-
You don’t miss deadlines
-
Client information is stored properly
-
Your calendar is balanced and functional
-
Your projects are tracked with precision
At Goldie VA, our assistants are trained to build efficient systems that keep businesses running like clockwork.
Client Highlight:
5. Integrity & Trust: A VA You Can Rely On
Let’s be honest—you’re giving your VA access to your business backend, calendar, files, and sometimes even finances. That requires a deep level of trust.
Great VAs operate with:
Confidentiality
Professionalism
Honesty
They don’t cut corners or disappear mid-task. They treat your business as if it were their own, and they value your time, energy, and reputation.
That’s why every VA at Goldie signs a non-disclosure agreement and adheres to strict ethical guidelines.
6. Growth Mindset: Because Your Business Won’t Stay the Same
A truly valuable VA doesn’t just think about today’s task list. They’re always thinking, how can I help my client grow?
With a growth mindset, your VA is:
Open to learning new tools and strategies
Willing to adapt to evolving roles and responsibilities
Invested in your long-term success
They don’t just want to “check the boxes”—they want to help you build a better, smarter business.
At Goldie VA, we believe that support is only as strong as the person behind it.
That’s why:
Every VA goes through rigorous screening and training
We match you based on your industry, tools, and work style
We offer ongoing mentorship to help VAs improve and adapt with you
When you work with Goldie VA, you’re not just hiring a task-doer. You’re gaining a strategic partner who helps you show up with more focus, peace, and power in your business.
🚀 Ready to Meet the VA Who’ll Change the Way You Work?
Let’s connect.
👉 Book a discovery call] using the link and we’ll help match you with a VA in 24hrs who embodies these six qualities—and more.
Your next level of growth doesn’t require burnout. It just requires the right support.
Join Our Newsletter
Related Posts
Secret to Scaling Your Business Without Hiring a Full Team
Most entrepreneurs think that to scale a business, you need to build a big team.More staff. More overhead. More pressure.But the truth? You don’t need a full-time team to grow.
10 Tasks You Can Delegate to a VA and Save 10+ Hours weekly
Are you constantly swamped with work but feel like your business isn’t growing? You’re not alone. Most entrepreneurs spend more time in their inbox than on income-generating tasks. And the
Who is a Virtual Assistant? Everything You Need to Know
In today’s fast-paced digital world, businesses and entrepreneurs are constantly seeking ways to stay productive without getting overwhelmed. That’s where Virtual Assistants (VAs) come in. A Virtual Assistant is a
How Hiring a VA Helped Me Go From Burned Out to Booked Out
Let me be honest—I used to wear every hat in my business. Content creator Customer service rep Admin assistant Designer Social media manager And while I was busy doing everything,
A Day in the Life of a Virtual Assistant: What I Actually Do
When people hear I’m a Virtual Assistant, they often think I just “check emails” or “post on Instagram.” But the truth? I help businesses run behind the scenes so they