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Our services

Real assistants first. Smart add-ons when you need them.

Our core service is a vetted, fully managed human virtual assistant. When your business needs more, add extra support to any plan. Each add-on is run and checked by our team.

Dedicated Virtual Assistant24/7 Front DeskBusiness AutomationCustom App CreationPremium Website DesignInbox AssistantUGC Videos & Ads
Core service

Dedicated Virtual Assistant

"I just want someone reliable I don't have to babysit."

One dedicated, Academy-trained VA who learns how you work and takes the day-to-day off your plate. We match, onboard and supervise, track every task and hour, and replace your VA at no cost if it's not the right fit.

from $10/hour · $400/month for 40 hours
Request a ServiceBook a consultation
what-your-va-handles
E-commerce managementOrders, listings, customer updates
Social media managementPlanning, posting, community replies
Personal assistant servicesErrands, bookings, research
Customer serviceEmail, chat and social DMs
Inbound and outbound callsAnswering, follow-ups, scheduling
Email and calendarInbox sorted, meetings booked
Blog design and editingFormatting, editing, publishing
Business operationsAdmin, data entry, CRM, reports

How your VA uses AI: to sort, draft and summarise faster. Then your VA checks and personalises everything before it reaches you or your customers.

Add-on

24/7 Front Desk & Lead Follow-Up

"I keep missing enquiries after hours."

A smart assistant, branded with your business name, logo and colours, answers your website, WhatsApp, Instagram, Facebook Messenger and Telegram enquiries instantly, day or night, captures details and books appointments. Your VA follows up every lead personally and handles anything sensitive.

from $200/month + one-time setup
Starter$350 setup + $200/moWebsite, WhatsApp + 1 social channel. Leads sent to you. First month $550
Plus$350 setup + $500/moSame 3 channels, VA follows up every lead. First month $850
Complete$500 setup + $500/moAll 5 channels, VA follows up every lead. First month $1,000

Already a Goldie VA client? 50% off setup.

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included
  • Branded as your businessYour company name, logo, colours and tone, so customers see your brand, not ours
  • Instant replies on 5 channelsWebsite chat, WhatsApp, Instagram DMs, Facebook Messenger and Telegram
  • Lead capture and appointment bookingStraight into your calendar and CRM
  • Same-day human follow-upA real person contacts every lead
  • You approve what it can and can't sayCustomers can ask for a person at any time
  • Weekly lead report
Add-on

Business Automation & Systems Setup

"We do the same tasks over and over."

We find the repetitive work slowing you down and set it up to run automatically. Your VA monitors everything so nothing falls through the cracks.

Custom quote
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included
  • Free process reviewWe find where your time is leaking
  • CRM setup and clean-up
  • Automated onboarding, invoicing and reminders
  • Lead follow-up sequences
  • Monitoring and support by your VA
Add-on

Custom App Creation

"I need a system built around how my business works."

We design and build apps customised for your business, the same way we built our own Goldie VA Workspace App and CRM. Your VA helps your team use it every day.

Custom quote
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examples
  • Client portals and dashboards
  • Booking and scheduling systems
  • CRMs and lead trackers
  • Internal tools for your team
  • Training and support after launch
Add-on

Premium Website Design & Redesign

"My website doesn't reflect how good my business really is."

We design new websites and redesign old ones so they look modern, load fast and turn visitors into enquiries, the same way we built goldieva.com. Ongoing updates are available as a separate monthly service, handled by your VA or our team.

Custom quote
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included
  • New website design, or a full redesign of your current site
  • Mobile-friendly, fast and easy to navigate
  • Contact forms, WhatsApp and booking links connected
  • Domain connection and launch support
  • Optional: add our 24/7 Front Desk chat assistant
  • Ongoing updates and changesPaid separately, monthly or per request
Add-on

Inbox Assistant

"My inbox never really gets cleared."

Your email sorted automatically, urgent messages flagged, and replies drafted in your tone of voice. Your VA reviews and approves every reply, so nothing is sent without a human check.

Custom quote
Ask about this
included
  • Emails labelled automaticallySales, support, billing, spam and more
  • Draft replies in your tone of voiceApproved by your VA before sending
  • Urgent and sensitive emails flagged
  • Daily summary of what needs you
  • Works with Gmail, Google Workspace, Outlook and Microsoft 365
Add-on

UGC Videos, Campaigns & Ads

"I need content, but I don't have time to film."

Scroll-stopping UGC-style videos and ads made with AI, without expensive shoots. Our human creative team writes the scripts, reviews every piece and runs your campaigns.

from $600 per project · ad spend separate
Ask about this
included
  • AI UGC videosProduct demos, unboxing and talking-head ads
  • Human-written scripts and hooks
  • Static and carousel ad designs
  • Campaigns on Facebook, Instagram, TikTok and Google
  • Testing and monthly reportsFollowing platform rules, including AI-content labels
How it works

We get you started in 4 simple steps

Request a service

Tell us what your business needs in our quick request form.

Profile review and matching

We share vetted VA profiles for your review and selection.

Meet your Goldie VA

Meet virtually for alignment, access and onboarding.

Start scaling

Focus on growth while your VA handles the operations.

Tell us your business needs